Privacy and Cookie Policy

Leapfrogg believes that your privacy is of the utmost importance and we’re committed to protecting your personal data. This Policy will inform you as to how we look after your personal data, including when you visit our website (regardless of where you visit it from), or when you use our services or engage with us, your privacy rights and how the law protects you.

Who we are

Leapfrogg Ltd (Company Number 4994294) is the controller and responsible for this website and is responsible for your personal data (referred to as “ Leapfrogg ”, “we”, “us” or “our” in this Policy).
If you have any questions, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact Details

Registered address: Appledram Barns, Birdham Road, Chichester, West Sussex, PO20 7EQ
Business address: Suite 4, Sussex House, 12 Crane Street, Chichester, West Sussex, PO19 1LJ
Email: enquiries@leapfrogg.co.uk
Telephone: 01273 322830

Changes To The Policy And Your Duty To Inform Us Of Changes

This version was last updated in April 2019 and may be subject to further revisions.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Specific functions where data may be collected are:

  • Signing up to our newsletter
  • Submitting an enquiry
  • Downloading a report using a form
  • Commenting on the Froggblog
  • Google Analytics

Leapfrogg Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Information collected

When engaging with Leapfrogg Ltd via email, telephone or our website, we collect the following information:

• Name
• Company
• Website
• Telephone Number
• Email Address

How we use it

Information may be used for the following:

Enquiry form – to understand your requirements and reasons for wishing to engage with Leapfrogg Ltd. Information might then be held in a secure database for the purposes of relationship management.

Marketing – we may from time to time send promotional emails about new products, services or events which we think you may find interesting using the email address which you have provided.

We may also contact you by email, phone or mail for market research purposes.
In every email we send to you, we include an unsubscribe link so you can opt-out of our email marketing at any time.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our website may contain links to enable you to visit other websites of interest easily. Please note, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and they are not governed by this privacy statement.

Automated technologies or interactions

As you interact with our website or social media accounts, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see the Cookie section of the policy for further details.

Cookies

We use Cookies to distinguish you from other users on the website; these are text files that are placed on your hard disk by a web page server. They cannot be used to run programmes or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Any private information used in cookies on this site is not stored in our database or used for data collection purposes.
By continuing to browse the site, you are agreeing to our use of cookies.

We use the following cookies:

Analytical/Performance Cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting Cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You have the ability to accept or decline cookies. Most web browsers will automatically accept cookies, however, you can modify your browser settings to decline cookies. If you choose to decline cookies, you may not be able to access all features of this website.

How Long Will You Use My Personal Data For?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers and employees (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers or employees for tax and legal liability purpose, but we also keep this information to make it easier for customers to make new, follow-on or repeat service orders. We will seek to renew consent for marketing communications every three years.

In some circumstances you can ask us to delete your data: see ‘Your legal rights’ below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click here to learn more about these rights:

– Request access to your personal data.
– Request correction of your personal data.
– Request erasure of your personal data.
– Object to processing of your personal data.
– Request restriction of processing your personal data.
– Request transfer of your personal data.
– Right to withdraw consent.

If you wish to exercise any of the rights set out above, please Contact us at enquiries@leapfrogg.co.uk or write to us at Suite 4, Sussex House, 12 Crane Street, Chichester, PO19 1LJ.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within 28 days. Occasionally it may take us longer than 28 days if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated on progress.

Please ensure that you update us on any changes to your personal data to ensure that the data we process is correct and up to date.

If you have any questions regarding this policy or data processing then please contact enquiries@leapfrogg.co.uk